Is my advertising budget included in your management fees?No. Your advertising budget is separate from our management fees.Advertising platforms such as Google, Facebook, Instagram, YouTube, and streaming television networks charge directly for the ads shown to your audience. Those advertising costs are paid directly to the platform.Our management fee covers the strategy, campaign creation, audience targeting, keyword research, creative development, ongoing optimization, reporting, and continuous management required to help your advertising perform effectively.Separating these costs gives you complete transparency into how much you're investing in advertising versus professional campaign management.
How does billing work?Project billing and recurring service billing are handled differently depending on the work being completed.One-time projects are generally billed according to a milestone schedule outlined in your proposal, while ongoing marketing services are billed monthly.Invoices clearly outline the services being provided, and recurring payments can typically be processed automatically to simplify account management.If you ever have questions about an invoice or billing schedule, our team is always happy to help.
What happens if I decide to cancel my services?If you ever decide to discontinue ongoing services, the process depends on the terms of your service agreement.Our agreements are designed to establish clear expectations while allowing us to dedicate the time and resources needed to support your marketing. If you have questions about your agreement or are considering changes to your services, we encourage you to reach out so we can discuss the best path forward.Our goal is always to build long-term relationships because our clients value the results we deliver—not simply because of a contract.
Do you require contracts?Most ongoing marketing services are provided through a service agreement that clearly outlines the scope of work, billing schedule, responsibilities, and expectations for both parties.Our goal isn't to lock businesses into unnecessary commitments—it's to build long-term partnerships based on trust and results. Clear agreements simply help ensure everyone understands what's included and how the relationship will work.One-time projects, such as websites, branding, or video production, also include project agreements that outline deliverables, timelines, and payment schedules before work begins.
Do You Offer Marketing Packages?While we do offer some standardized products and service bundles, most of our recommendations are customized to each business.Every company has different goals, budgets, competition, and opportunities. Rather than forcing every client into the same package, we build marketing plans around the strategies that will provide the greatest return for your business.Many of our clients begin with one service and gradually expand as their business grows. This flexible approach allows your marketing to evolve without paying for services that aren't necessary.
Can I upgrade or change my services later?Absolutely.As your business grows, your marketing needs will likely evolve as well. Many of our clients begin with a website, Google Ads campaign, or video project before expanding into additional services such as Search & AI Optimization, social media management, email marketing, branding, or ongoing consulting.We regularly review marketing performance and identify opportunities to help clients continue growing. Rather than selling every service from the beginning, we prefer to recommend the next best investment based on your business goals, available budget, and current results.Our objective is to become a long-term marketing partner that grows alongside your business, providing the right solutions at the right time rather than encouraging unnecessary spending.
How much do your marketing services cost?Because every business has different goals, challenges, and marketing needs, we don't believe in one-size-fits-all pricing. Instead, we take the time to understand your business and recommend the services that are most likely to help you achieve your goals.Some clients need a single project, like a website or brand video, while others are looking for an ongoing marketing partner to manage multiple services over time. Rather than paying for services you don't need, you'll receive a customized proposal based on your priorities, budget, and growth objectives.Our goal is to provide marketing solutions that deliver long-term value and measurable results—not simply the lowest price.
Are there setup or implementation fees?Some services include a one-time implementation or setup fee, while others do not.Implementation fees typically cover the planning, strategy, account configuration, creative development, website setup, tracking installation, and other foundational work required before ongoing marketing begins.These one-time efforts help ensure your campaigns and systems are built correctly from the start, creating a stronger foundation for long-term success.Any applicable implementation costs will always be clearly outlined in your proposal before work begins.
What payment methods do you accept?We accept a variety of payment methods to make working with us as convenient as possible.Most clients choose secure automatic payments using a debit or credit card, while ACH bank transfers and business checks may also be available depending on the project.Recurring monthly services are typically billed automatically to simplify the payment process and ensure your marketing continues without interruption.If you have questions about payment options, we're happy to discuss what works best for your business.
Do you offer payment plans for larger projects?Yes. Many larger projects can be divided into milestone-based payments rather than requiring the full balance upfront.Payment schedules vary depending on the scope of work, project timeline, and overall investment, but our goal is to make professional marketing services as accessible as possible while maintaining a healthy project workflow.We'll discuss payment options during the proposal process so you know exactly what to expect before work begins.
